Sleigh Family 2

Sleigh Family 2

For many years I have been purchasing these ornaments as a tradition for my children . grand kids and other family members. This was my first year purchasing 3 ornaments on line and wouldn't you know it I screwed up...me...grandma. I called right away when I realize my error, left a voice mail then notice my shipment had already been processed..WOW that was quick. Anyway to my amazement I received a call later than evening from KESSER ( love this man) explained my goof up but he said if I was not happy they would redo the ornaments for me. I said thank you but it clearly was my error and having 3 replaced was a little too much. Can you believe he said it is Christmas and the ornaments would be replaced tomorrow, no charge...unbelievable!!! Well believe it, they arrived today , they are perfect and I am one happy Mom & Grandma..........many more ornaments to order for years to come. Thank you Santa & Me , your customer service it the best!!!!!

Reviewed By : Lynn Rrowe, Friday 11 November, 2016
5 of 5 Stars!
$19.00